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For all general inquiries, call us at
800.927.8439 (toll-free) or
+1.513.891.5444 (international).

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K-12 - Naviance, Intersect, RepVisits

866.337.0080 (toll-free)
+1.703.859.7300 (international)
M-F 8:00 a.m. — 7:00 p.m. ET (excluding holidays)
Note: Hobsons does not offer direct support to students and families. If you are a student or parent, please contact the school or organization that delivers your service for further assistance.

Starfish clients



Online Applicants & Recommendations Providers

Application Support

October 1 — March 31: 8:00 a.m. — 12:00 a.m. ET on weekdays and
8:00 a.m. to 5:00 p.m. ET on weekends (excluding holidays)
April 1 - September 30: 8:00 a.m. — 6:00 p.m. ET on weekdays (excluding holidays)
Note: If you have questions about the admissions process or procedures, please contact the relevant institution.

National Transcript Center (NTC) Clients

877.235.9724 (toll-free)
M-F 8:00 a.m. — 7:00 p.m. ET (excluding holidays)
Community Support

Join one of our user communities to find help articles and forums about our products.

Naviance Network

Hobsons Compass

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Office Locations

Cincinnati (Global Headquarters)
400 E-Business Way, Suite 400
Cincinnati, OH 45241
Washington D.C.
3033 Wilson Boulevard, Suite 500
Arlington, VA 22201